These resources are provided by Consumer Credit Legal Service WA

COVID-19 Resources

Mortgage Issues

Problems with paying your mortgage due to Covid-19? (

I am behind on my home loan repayment

Hardship Contact details for your bank and how they can assist  (Australian Banking Association)

Will a mortgage deferral effect my credit rating? (Australian Banking Association)

Consumer Rights 

Dealing with cancellations and refunds related to COVID-19 (Australian Competition and Consumer Commission)  

Coronavirus (COVID-19) FAQs – your consumer rights (Consumer Protection, WA Government)

Useful Resources from Consumer Credit Legal Service WA
Useful resources for dealing with debt and hardship
Useful resources on consumer rights. 

The best way to contact the Consumer Credit Legal Service is by phone (08) 9221 7066 during normal opening hours.  Please leave a message and your call will be returned as soon as possible.