Project and Referral Officer Felicity Townsend Felicity has a passion for social justice and community building. She has previously worked for not-for-profit organisations, local government, and a peak body. For the last 10 years she has been working in the CLC sector. Felicity is the Project and Referral Officer in the Sustainable CLCs team, working to support CLCs to implement the five Pillars of the Project, as well as utilizing her knowledge of the sector to provide referrals to members of the community seeking legal advice.